FAQ KB0658287
Email
Do I have an account? Does my company have an existing account?
Symptom

Do I already have an account? Does my company have a login?


Resolution

Someone in your company may have already registered an SAP Business Network account to receive purchase orders & submit invoices, connect with a customer, fill out a questionnaire, and/or participate in an event.

During account creation, the email domain and company name you enter is used to search for possible existing accounts. Follow these steps if you want to search for accounts or if you're not sure if you should register:

  1. Click the Register Now link from the login page.
  2. Fill out all mandatory fields in the registration form (marked with an *).
  3. Review and accept the Terms of Use and the Privacy Statement at the bottom of the page.
  4. Click Create account.

If your company's name and/or email address domain has been used in the past to create an account, you'll see a message about existing accounts and can click Review accounts to see possible matches.

If this is the first time your company's name and email domain are used, a new account will be created so you can start collaborating with customers for business transactions, events, and more!


See Also

If you try registering a new account and get an error User already exists, click the Forgot Password link on the login page.



Applies To

SAP Business Network for Procurement & Supply Chain > Pre Log & Login
SAP Business Network for Procurement & Supply Chain > Registration & Onboarding
Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login

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