The History tab of payment requests didn't provide enough detail about information flow with SAP Business Network.

Sometimes, payment request updates were not sent to SAP Business Network, and the History tab didn't say why.

Also, payment requests got stuck in Processing when remittances were imported. The message from SAP Business Network was "No payment proposal found matching paymentProposalID."

Now, you can have your site configured to skip sending payment request updates if the corresponding payment proposal request doesn't exist on SAP Business Network in the following cases:

• There was an error from SAP Business Network saying no matching payment proposal was found.
• The Ignore PPR from P2P setting is enabled for the SAP Business Network account.

This fix also includes improved history record entries for payment requests.

SINV-10688 was released globally to all customers November 2021.

Functional details

No matching payment proposal found on SAP Business Network

When the SAP Ariba solution sends a payment request update to SAP Business Network, and SAP Business Network sends the error "No payment proposal found matching paymentProposalID":

• If a remittance already exists, the SAP Ariba solution skips trying to send the update request again.
• When a remittance is created, the SAP Ariba solution again skips sending the update. Sending the update is unnecessary and can cause the payment to get stuck in Processing.

In these cases, the History tab says:

"The payment proposal request wasn't found on SAP Business Network, so we didn't send the update again."

SAP Business Network ignores the payment request

Previously, if SAP Business Network was configured to ignore the payment request, the SAP Ariba solution recorded that the request was successfully sent to SAP Business Network.

With this fix, the History tab has more detail:

"The payment proposal request was never sent, so we skipped sending the update."

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