We have created requests for quotation (RFQs), and suppliers have responded with quotes, but the quotes don't appear in guided buying:

• Bids for self-service RFQs don't arrive in guided buying, so the RFQ creator can't view or accept the quotes.
• Bids for high-touch RFQs that were awarded in SAP Ariba Sourcing aren't sent to guided buying, so the RFQ creator can't view the winning quote information or create a requisition based off the awarded RFQ.

In both cases, the RFQ document remains in Awaiting quotes status in guided buying, even thought the sourcing event has a status of Pending Selection or Completed in SAP Ariba Sourcing.

To fix this problem, ensure that the suppliers involved in the RFQ exist and have the same IDs in Ariba Network and SAP Ariba Buying solutions. The Vendor ID value on Ariba Network and the partitioned supplier UniqueName value in SAP Ariba Buying solutions are especially important.

To view the Ariba Network ID (ANID) and Vendor ID on Ariba Network (production account):

1. Log in to the Ariba Network buyer account.
2. Go to Supplier Enablement > Active Relationships.
3. Find the supplier and view the supplier’s ANID (Ariba Network ID). You cannot change this ID.
4. Go to Supplier Enablement > Manage Vendors.
5. Click Actions > Edit next to the vendor record, and view the Vendor ID value.

To view the Ariba Network ID (ANID) and Vendor ID on Ariba Network (test account):

1. Log in to the Ariba Network buyer account.
2. Go to Supplier Enablement > Active Relationships.
3. Find the supplier and view the supplier’s ANID (Ariba Network ID). You cannot change this ID.
4. On the same page (Supplier Enablement > Active Relationships), change the Supplier Selector dropdown to Private Suppliers.
5. Click More Actions > Edit next to the vendor record, and view the Vendor ID value.

To view the ANID and Vendor ID in SAP Ariba Buying solutions:

1. Go to Supplier Manager > Suppliers in SAP Ariba Buying solutions.
2. Search for the supplier, and click the name hyperlink.
3. Check the IDs on the Organization IDs tab.
4. Click the Partitioned Suppliers tab, and check the UniqueName value. This is the supplier’s Vendor ID.
5. View the supplier location to see the supplier’s ANID or light account configuration in case of Email preferred order routing.

After comparing the ID values across applications, change any that are out of sync to resolve the issue and to allow the quotes to flow successfully from Ariba Network to guided buying. After you correct the supplier configuration, if you still need the quotes to be sent to guided buying, SAP Ariba Customer Support can requeue them.

The error message, VendorId could not be determined for quote received for tenant, prevented the quotes from being sent back to guided buying.

Incorrect configuration of suppliers in your site can cause quotes to fail to display in RFQs. When this problem occurs, the supplier receives the RFQ and provides a quote, but guided buying doesn’t display it in the RFQ. When the user chooses Your requests > Recent requests and clicks the RFQ, the RFQ displays, but without the quote.

The problem might be related to conflicting or missing supplier IDs in Ariba Network and SAP Ariba Buying solutions. The RFQ invitation is sent to the supplier with one ID, but the quote is returned from the supplier with a different ID. Guided buying is unable to match the supplier ID of the received quote with the supplier ID of the original RFQ.

If you're unsure if this error message affected the quotes for your RFQ, contact SAP Ariba Customer Support to help with troubleshooting the issue.

Supplier organization IDs are not synced automatically between Ariba Network and SAP Ariba Buying solutions. Disparate supplier IDs are a common cause of quotes not being returned to guided buying, and it typically occurs if you have different people managing the supplier enablement initiatives on the Ariba Network side from the people managing the supplier master data loads to SAP Ariba Buying solutions.

Each Vendor ID should be linked only to one ANID. Similarly, each ANID can be linked only to one Vendor ID value. You can have other supplier ID values associated with the same ANID, such as duns or internalsupplierid values in the SAP Ariba Buying solutions supplier master data, but there can be only one Vendor ID.

Guided Buying > Guided Buying RFQ