FAQ KB0398648
Email
Why am I only seeing the 'Welcome' banner for the buyer but not the list of events in my Proposals and Questionnaires section?
Symptom

Why does the Ariba Proposals and Questionnaires tab only show the welcome banner, but I cannot see any events?


Cause

Security features on your computer might cause a blank page when accessing an event.


Resolution

If you are unable to turn off the pop-up blocker yourself, you will need to contact your internal IT department to request that they remove the pop-up blocker that is preventing your screen from completely loading.

  1. Common software brands are AdBlock Plus or uBlock but there are many more.
  2. If in use at your company, you will need to temporarily disable or pause it, then reload the page.

Check to see if your URL starts with HTTP, if so

  1. Change it to HTTPS.
  2. Hit 'enter' to update the page.
  3. Accept any security warnings that appear in your browser.

As a workaround for the pop-up blocker, you can access the content by using incognito mode.

To go into incognito mode:


See Also

How to clear Cache and Cookies of Browser



Applies To

S2C Administration
Strategic Sourcing > Sourcing Events
Supplier Information & Performance Management
Supplier Lifecycle & Performance

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