Transaction fails in Managed Gateway for Spend&Network portal with Error: "The Supplier: AN01000 and the Buyer: AN01000 associated Connection is not configured or saved".

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Support Note KB0398064

Symptom

Supplier is receiving below error while trying to send an order to SAP Integration Suite, managed gateway for spend management and SAP Business Network from their SAP Business Network account.

The PO state was changed back to Queued for retransmission. Reason: The Supplier: AN010XXXX and the Buyer: AN0100XXXX associated Connection is not configured or saved..

Suggested Action : Configure Connection information at Managed Gateway for Spend&Network portal -> Project -> Basic Information -> Connections or Managed Gateway for Spend&Network Portal -> My Configurations -> Connections. For instructions refer to Managed Gateway for Spend&Network Portal -> Resources -> Implementation Guides -> User Guide -> How to configure SAP Business Network connection.For further assistance, please contact Managed Gateway for Spend&Network Support with Error Code : CIG-PLT-00641

Cause

The supplier has not selected that particular buyer SAP Business Network ID while creating a project.

Resolution

Select the required SAP Business Network ID of buyer in respective Managed Gateway for Spend&Network project.

See Also

For more details, refer the configuration guide for ERP integration for suppliers - Configuring integration project on SAP Integration Suite, managed gateway for spend management and SAP Business Network

Applies To

SAP Integration Suite Managed Gateway > Managed Gateway for Business Network