Error: "The Supplier: AN01000 and the Buyer: AN01000 associated Connection is not configured or saved."

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Support Note KB0398064

Issue

Supplier is receiving below error while trying to send an order to Cloud Integration Gateway (CIG) from their Ariba Network account.

The PO state was changed back to Queued for retransmission. Reason: The Supplier: AN010XXXX and the Buyer: AN0100XXXX associated Connection is not configured or saved..

Suggested Action : Configure Connection information at CIG-Portal -> Project -> Basic Information -> Connections or CIG Portal -> My Configurations -> Connections. For instructions refer to CIG Portal -> Resources -> Implementation Guides -> User Guide -> How to configure Ariba Network connection.For further assistance, please contact CIG Support with Error Code : CIG-PLT-00641

Cause

The supplier has not selected that particular buyer Ariba Network ID while creating a project.

Solution

Select the buyer Ariba Network ID while creating a project allowed the orders to go through successfully. You could find the guidance to perform it in the Cloud Iintegration Gateway configuration guide for ERP integration for suppliers - Configuring integration project on SAP Ariba Cloud Integration Gateway

Applies To

SAP Integration Suite Managed Gateway > Managed Gateway for Business Network